Happy Users

Fast and easy

All-in-one solution

Online help and guides

Fast email support

Instant Key Delivery

Designed for Windows XP/2003/Vista/ Win7 / Win8

Free DVD to ZuneAiry DVD to Zune

A handy free tool to convert DVDs to Zune video format (WMV, MP4) so that you can watch DVD movies on your Zune.

Testimonials

Airy iPod/iPad/iPhone Backup is a powerful and simple iPod to computer transfer program. The latest version, 3.0, adds some terrific features--including the ability to transfer iBooks files.

- Donald Griffith



One second to set up and transfer files with one click. Just terrific!

- Whitney Ellis

FAQ - Airy iPod/iPad/iPhone Backup

 


 

1. I'm getting this error message something like " Field passed is not a marshalled member ..." or "%1 is not a valid win 32 aplication". How to fix it?

 
Please test this small demo program ( http://www.dvdvideotool.com/demo.zip ) and see if it works on your computer. Please connect your iPod to your computer -> Unzip demo.zip -> Right click on the file "iPodTest.exe" -> Run as Administrator -> click the button "Click here to Test" -> Please check if the media tracks on your iPod are listed successfully in this demo program.

Be sure to unzip the package onto a folder on your hard drive. Do NOT run "iPodTest.exe" from the zip file directly.
Restart Airy iPod/iPad/iPhone Backup and then see if it works.




2. Why my iPod is not recognized in Airy iPod/iPad/iPhone Backup?

1) Open iTunes, have your iPod/iPhone recognized by iTunes. And then, restart Airy iPod Backup to see if that makes any difference.

2) If it's still doesn't work, try the solution for Question 1.

3) If there is a file "sqlite3.dll" in the program folder (c:\program files\aoa ipod transfer), delete it and see if that makes any difference.

4) If you have an iPod (nano, shuffle, mini or iPod classic ) Check that the iPod is in "disk use" mode. After completing the steps, simply restarting Airy iPod Backup should resolve the issue.

If you have an iPod Touch or an iPhone, please try restarting both iTunes and Airy iPod Backup to resolve the problem.

5) Make sure your iPod/iPhone is connected to your computer. Or try connecting it to a different USB port, preferably a port that is built-in to the computer instead of an external USB hub. And if there are too many of these kinds of devices connected to your computer, iPod may not be recognized.






  
3. Do I need to have iTunes to run Airy iPod/iPad/iPhone Backup?  

Make sure you have iTunes installed on your computer (download iTunes). If you have a new iPod/iPhone or your iPod/iPhone has just been restored, it may not have the required files for Airy iPod/iPad/iPhone Backup to know the drive is an iPod. Please run iTunes on the first time you plug the iPod into your computer, which will correctly initialize your iPod with all the required files. After then, you don't need to start iTunes each time while using PC iPod.  




4. I got the error "The application failed to initialize properly (0xc0000135)" or "To run this application you must first download one of the following versions of the .NET Framework: v2.0.50727". Why?

Airy iPod/iPad/iPhone Backup needs the Microsoft .NET 3.0 Framework or above to work correctly. Download it.   




5. Which iPods does Airy iPod/iPad/iPhone Backup support?

We support all iPod, iPad and iPhone.   




6. Airy iPod/iPad/iPhone Backup freezes when I try to import songs. What is the problem? 

Usually this issue can be resolved by making sure iTunes is open and running, and that the only window iTunes has open is the main window. Make sure the preferences window is closed and that iTunes is displaying no warnings concerning your attached iPod.  




7. There are 50 songs in my iPod. But in Airy iPod/iPad/iPhone Backup, only 40 songs are listed. Where are the rest?

Do you have any purchased M4P files in your iPod? If yes, Airy iPod/iPad/iPhone Backup will not show these M4P files since they are protected by the license of Apple and not allowed to be moved to your computer.  




8. I get the error "System.IO.IOException: The parameter is incorrect". Why?  

Perhaps there is something wrong with your iPod. Please do a disk check. Right click on the iPod (in My Computer), select Properties > Tools > Error Checking. Check both auto fix errors and scan for bad sectors.




Airy DVD Clone + DVD Converter + Video Converter + DVD Maker + Free Backup CD

+ + +              
4 AWESOME PRODUCTS FOR ONLY $79.9! (US$ 159.8 )   More Bundles...